Privacy Policy

Information we use

We use the mobile number you provide, your messaging preferences and consent records, verification status, message content, delivery records, and the account or request details needed to respond to you. A hotel, rental, or aviation team may provide your number to send an invitation you have requested or agreed to receive.

Why we use it

We use this information to deliver requested invitations, verify your number, send the service updates you choose, connect replies to your request, provide support, prevent abuse, and honor opt-outs. A guest invitation does not enroll you in recurring alerts.

Sharing and protection

We do not sell your mobile information or share it or your SMS consent with third parties or affiliates for advertising or promotional use. Providers that help us host the service, deliver messages, and support your request process the information needed for those functions. We may disclose information when required by law.

Access to request conversations is restricted to the people authorized for that request. Text messages travel through phone carriers; please do not send payment-card details, passwords, or verification codes in a service reply.

Receipts and verification records

Purchase receipts support itemized invoices. Approved administrators may use our AI provider to transcribe merchant receipts into a draft, then review the prices before issuing an invoice. Receipt-reading requests are sent with provider storage disabled. Original receipts are available only to people authorized for the request.

For alcohol orders, an administrator may retain an ID photo after telling the recipient. These photos are restricted to approved administrators and kept separate from customer invoices and receipt-reading AI. Access is logged. Photos remain in private records until removed by an administrator, subject to applicable recordkeeping requirements. Contact us about access or removal.

Optional voice list assistant

When you start voice, your microphone audio, shopping preferences, and relevant list details are sent to OpenAI to help create your list. StashRun does not record or store the audio. Provider processing is subject to OpenAI's applicable data policies. The assistant's voice is generated by AI.

Captured items are saved in this browser tab so you can review them; they are not an order until you complete the normal submission flow. Pause mutes your microphone. Finishing or closing voice stops microphone access. We use a hashed network identifier and short-lived session counters to limit abuse, without storing your raw IP address in those counters. Typing and pasting remain available.

Website activity

We count public page visits using a browser session identifier that changes daily. Signed-in visits may be associated with your client account so we can support your requests. We do not identify anonymous visitors, store IP addresses in these activity records, or track private admin and account pages. Browsers requesting Do Not Track or Global Privacy Control are excluded. Detailed activity records are cleared after 90 days as new activity is recorded.

Your choices

Text alerts are optional and are not required to place an order. Change your preferences in your account or reply STOP to unsubscribe. We retain consent, opt-out, and delivery records as needed to operate the service, honor your choices, and meet applicable recordkeeping requirements.

For questions or a request to access, correct, or delete your messaging information, contact support@stashruns.com or 970-452-6300. We may need to verify your identity before acting on a request.